Door-to-door mail delivery will stop next year for many in the CRD
Canada Post is phasing out door-to-door delivery for residents in Colwood, Esquimalt, Langford, Saanich, View Royal, Victoria, and the Songhees Reserve. The conversion for these areas—covering addresses with postal codes beginning with V9A, V9B, and V9C—is expected to be complete by November 2027.
Nationally, Canada Post says it will take about five years to convert four million addresses that still receive door-to-door delivery, with different areas transitioning each year. The company cited its deteriorating financial situation as driving the urgency, noting a record loss in 2025 and another significant loss in the first quarter of 2026.
Canada Post says nearly three-quarters of Canadian addresses already receive mail through centralized delivery such as community mailboxes, apartment lobby boxes, or post office boxes. The company argues the move will improve security by keeping mail and parcels under lock and key, and will save money since door delivery costs significantly more than delivery to a community mailbox.
The company said there are no plans to reduce delivery frequency. Spokesperson Lisa Liu noted that CUPW employees recently voted in favour of a tentative agreement that includes a new operating model to support weekend parcel delivery.
